New Patients

At Grand Smile Family Dentistry, your first appointment includes a thorough exam and gathering any information that our dentist must be aware of in order to provide care specifically to your oral health. We understand that all patients are different and require individualized care. 

New Patient Packet – English

Our Practice's Mission:

To fulfill our mission of providing quality dental care to you and your family, we are committed to:
  • Staying up to date with latest techniques and equipment.
  • Ensuring a comfortable, relaxing environment.
  • Exceeding your expectations with our professionalism.

What Every Patient Can Expect

At our practice, every patient can expect to be treated with prompt service at their specified appointment time. Our patients can also look forward to a comfortable experience. We understand that visiting a new dentist can be stressful, which is why our practice works to actively to accommodate all patients and alleviate any fears they may have about a new dentist or dentistry treatments. Familiarizing yourself with our practice, services, and our dentist is a great first step to creating a long term and comfortable experience with dentistry.

Insurance and Financing

  • We take all Major PPOs.
  • We do accept care credit.
  • Aetna
  • Ameritas
  • Anthem Blue Cross
  • Blue Shield of CA
  • Cigna DPPO
  • Delta PPO
  • GEHA/Connection
  • Guardian
  • Humana
  • Metlife
  • Principal
  • Sunlife/DHA/Assurant
  • United Concordia
  • United Health Care

Our office accepts the following methods of payment: cash, check, Care Credit, Visa and Master Card.

Care Credit is a health care credit card designed for your health and wellness needs for you and your entire family. It helps you pay out-of-pocket expenses not covered by dental insurance by extending special financing options that you may not always be able to get when using your Visa or Master Card. Please call our office for further details.

We also accept most major dental insurance plans (PPO, fee for service) that allow you to go to any Dentist of your choice. As a courtesy to our patients, we will check your insurance eligibility benefits before your initial visit to our office. In addition, we will file your insurance claims and accept assignment of benefits. However, we are not in control of how your insurance company handles claims and what benefits it covers. We will provide you with an estimate of how much your insurance company will pay, and you will be responsible for your estimated portion at the time of service. Once your insurance company processes and pays the claim to our office, we will inform you when there is a balance or a credit on your account. You will be responsible for any remaining balance on your account and on the other hand, we will send you a refund check if there is a credit on your account.

Please do not hesitate to call our office with any concerns or questions regarding your insurance company. We are here to always help and assist you.